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No Quibble Returns Policy
If you are not delighted with the garments you have chosen, please return it to us within 14 days from shipping date. We will be happy to refund or exchange goods provided they are in perfect condition, unworn, and in their original packaging. Delivery and gift wrapping charges, where applicable are not refundable. Unfortunately, we cannot refund or exchange used or customer-damaged items (statutory rights not affected).

Returns Procedure
Just follow the instructions on the packing slip enclosed with your order, which includes a guide to the cost of postage required to return your goods and a detachable label with our address on it.


Please complete and enclose the Returns Form indicating whether you would like an exchange or a refund. Affix the label to the parcel the goods came in, reseal the box and put on the required postage. (If you are returning a gift, please remember to also include the buyer's name and address).

All returns should be sent to:

Sunspel Menswear Ltd
Cavendish House
Canal Street
Long Eaton
Nottingham
NG10 4HP

When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us. We always try to process returns as soon as they arrive. However, during really busy periods, please allow up to 28 days for your return or exchange to be processed. Please note that refunds for items bought as gifts can only be given to the original payer, and if you decide to swap an item, we can't stop the payer knowing.

Legal statement on returns
Returning any item within 3 months will be taken as notice of cancellation of your order (or part of your order). Goods are provided to you on approval and legal title to the goods will not pass to you until the three month post-delivery period has expired. On receipt of the goods, Sunspel will give you a full refund of the amount paid or an exchange credit as required. On returned goods on which you have received a discount/offer, that discount/offer will no longer apply if you fall below the discount/offer threshold. The contract in respect of sale of goods between Sunspel and you requires that you return the goods to Sunspel on cancellation. The costs of returning goods to Sunspel are borne by you. Sunspel can arrange for delivery of products to you if required; this constitutes a separate contract between you and Sunspel. In this case, a charge will be made by Sunspel for packing, handling and delivery of goods.