How does the design process for a new product work?
Our product design is driven by a combination of performance and style. The process starts with a lot of discussion about how we want a new product to perform. Once we have a proper understanding of what we want a product to do, we move to 3D development pretty quickly. This hands-on approach helps us improve the design and practicality of whatever we’re working on.
We go to great lengths to identify the specific materials and construction techniques that will help us create the finest quality product. In terms of style, minimalism is a key inspiration. “Less is more” is a good approach, and it means we strive to achieve clean lines and elegant silhouettes.
What steps do you take to make Troubadour products environmentally sustainable?
Sustainability is a multifaceted issue, so we address it in multiple ways. In terms of product design, we create bags that are made to last, and can be repaired rather than replaced.
On the materials side, we use fabrics made from recycled plastics and Bluesign-approved materials, which means a textile’s path is tracked all the way through the manufacturing process, for enhanced transparency.
For our leather products, we only use hides that are a natural byproduct of farming, and are transformed into leather by vegetable-tanning. This is a chemical-free process that uses a mix of tree bark, water, and other natural ingredients to create beautifully soft and durable leather.
All our packaging is made from recycled materials, and we’re always looking for new ways to minimise our use of energy, water, and raw materials.
Last but not least, we want to be there whenever our customers need help. We know that with extensive use over time, materials will wear and sometimes things break. So we offer a repair service for the life of every product. This is free for the first five years, and charged at cost after that, helping to keep Troubadour bags in use year after year.