After you sign up to our mailing list and when you place an order, you should receive emails from us, which include Sunspel newsletters, Order confirmations, Shipment, Return Confirmation emails and any responses from our Customer Services team. There may be a number of reasons why you're not getting these from us.
Your email software may be marking our emails as junk mail. Please do check your junk mail folder and add any of our Sunspel email addresses to your email address book to ensure that our emails are not marked as spam.
If you are still not receiving emails from us, then please do get in touch with our Customer Services team who will be pleased to assist you.